- Below are your fine-tuning order details. If you have any questions
- before or after ordering your fine-tune you can checkout the{" "}
-
- fine-tuning FAQ
- {" "}
- or email{" "}
-
- team@mintplexlabs.com
-
- .
-
- * price does not include any coupons, incentives, or
- discounts you can apply at checkout.
-
-
-
-
- Once you proceed to checkout, if you do not complete this purchase
- your data will be deleted from our servers within 1 hour of
- abandonment of the creation of the checkout in accordance to our
- privacy and data handling policy.
-
- This is the data your model will be trained and tuned on. This is a
- critical step and you should always train on the exact information
- you want the model to inherit. By default, AnythingLLM will use all
- chats, but you can filter chats by workspace and even limit training
- to chats which users have left a positive feedback indication on
- (thumbs up).
-
- Fulfillment of a fine-tune model is straight-forward. We do not host
- your model. We provide you a download link to run the model in a
- standard format where ever you run local LLMs
-
-
-
-
Fulfillment Terms
-
- Last updated: July 15, 2024
-
-
-
- These fulfillment terms outline the agreement between Mintplex
- Labs Inc. ("Company," "we," "us," or "our") and the customer
- regarding the creation and delivery of fine-tuned models.
-
-
-
Delivery of Model
-
- Upon completion of a fine-tuning job, we will deliver a download
- link to a .gguf model file suitable for LLM text inferencing. The
- customer acknowledges that this exchange is strictly transactional
- and non-recurring. Once the model file is delivered, the agreement
- is considered concluded and will be ineligible for a refund.
-
-
-
Support
-
- Please note that the delivery of the model does not include any
- dedicated support. Customers are encouraged to refer to available
- documentation and resources for guidance on using the model.
-
-
-
- Requesting Download Links
-
-
- Customers may request refreshed download links from
- my.mintplexlabs.com as long as the model is retained in our cloud
- storage. We will retain a model in our storage for a maximum of 3
- months or until the customer requests its removal. All download
- links are valid for 24 hours.
-
-
-
- Cancellation and Refunds
-
-
- Mintplex Labs Inc. reserves the right to cancel any fine-tuning
- job at our discretion. In the event of a cancellation, a refund
- may be issued. Additionally, we reserve the right to deny a
- payment from the Customer or issue refunds for any reason without
- cause or notice to the Customer.
-
-
-
No Guarantees
-
- Mintplex Labs Inc. makes NO GUARANTEES regarding
- the resulting model's output, functionality, speed, or
- compatibility with your tools, infrastructure and devices. Refund
- requests of this nature are not eligible for refunds.
-
-
- Models are delivered and accepted in "As-Is" condition. All
- delivered model and output files are deemed final and
- non-refundable for any reason after training is complete and a
- model has been generated.
-
-
-
Payment Terms
-
- All payments are required prior to the commencement of the
- fine-tuning process. Customers are responsible for ensuring that
- valid payment information is provided. Checkout sessions not
- completed within 1 hour of creation will be considered as
- abandoned and will be deleted from our system.
-
-
-
- Denial of Service for Payment Reasons
-
-
- Mintplex Labs Inc. reserves the right to deny service to any
- customer with an outstanding balance or invalid payment
- information. If any discrepancies arise regarding payment or
- usage, we may suspend services until the matter is resolved.
-
-
-
Contact
-
- For any questions related to payment or fulfillment of services,
- please contact us at{" "}
-
- team@mintplexlabs.com
-
- .
-
- Fine-tuned models are basically "customized"
- Language-Learning-Models (LLMs). These can be based on popular
- open-source foundational models like LLama3 8B or even some
- closed source models like GPT-3.5.
-
-
- Typically, you would use an open-source model - you probably are
- using one right now with AnythingLLM!
-
-
- When you create a custom fine-tune with AnythingLLM we will train
- a custom base model on your specific data already inside of this
- AnythingLLM instance and give you back a GGUF file
- you can then load back into tools like Ollama, LMStudio, and
- anywhere else you use local LLMs.
-
-
-
-
-
- When should I get a fine-tuned model?
-
-
- Fine-tuned models are perfect for when you need any of the
- following
-
-
-
- {" "}
- Setting the style, tone, format, or other qualitative aspects
- without prompting
-
-
- {" "}
- Improving reliability at producing a desired output
-
-
- {" "}
- Correcting failures to follow complex prompts, citations, or
- lack of background knowledge
-
-
- {" "}
- You want to run this model privately or offline
-
-
-
-
-
-
- What are fine-tunes bad for?
-
-
- Fine-tuned models are powerful, but they are not the "silver
- bullet" to any issues you have with RAG currently. Some notable
- limitations are
-
-
-
- {" "}
- You need perfect recall of some piece of literature or reference
- document
-
-
- {" "}
- You want your model to have perfect memory or recollection
-
-
-
-
-
-
- In summary, if you are getting good results with RAG currently,
- creating a fine-tune can squeeze even more performance out
- of a model. Fine-Tunes are for improving response quality and
- general responses, but they are not for knowledge recall -
- that is what RAG is for! Together, it is a powerful combination.
-
- Creating a model is quite simple. Currently we have a limited base
- model selection, however in the future we plan to expand support to
- many more foundational models.
-
- Please accept the terms and conditions to continue with creation and
- ordering of a fine-tune model. We take the handling of your data
- very seriously and will only use your uploaded data for training the
- model, after the model is created or the order is concluded,
- completed, or canceled your information is automatically and
- permanently deleted.
-
-
-
-
Privacy Policy
-
Mintplex Labs Inc.
-
Effective Date: July 15, 2024
-
-
1. Introduction
-
- Welcome to Mintplex Labs Inc. ("we", "our", "us"). We are
- committed to protecting your privacy and ensuring the security of
- your personal information. This Privacy Policy describes how we
- collect, use, and protect your information when you use our
- services.
-
-
-
- 2. Information We Collect
-
-
- When you place an order with us for tuning and large language
- model (LLM) fulfillment, we collect certain personal information
- from you, including but not limited to:
-
-
-
Email address
-
Payment information
-
Uploaded training data
-
-
-
- 3. Use of Information
-
-
- We use the information we collect for the following purposes:
-
-
-
To process and fulfill your order
-
To communicate with you regarding your order
-
To improve our services
-
-
-
- 4. Data Retention and Deletion
-
-
- Uploaded training data is only retained for the duration of the
- model training. Upon training completion, failure, or order
- cancellation, the user data is permanently deleted from our
- storage.
-
-
- If you partially complete the order flow and do not finalize your
- order, any details and information associated with your order will
- be deleted 1 hour from abandonment.
-
-
- After you confirm receipt of your resulting model files, you can
- request us to delete your model from our storage at any time.
- Additionally, we may proactively reach out to you to confirm that
- you have received your model so we can delete it from storage. Our
- model file retention policy is 3 months, after which we will
- contact you to confirm receipt so we can remove the model from our
- storage.
-
-
-
- 5. Data Storage and Security
-
-
- Our cloud storage provider is AWS. We have implement standard
- encryption and protection policies to ensure the security of your
- data. The storage solution has no public access, and all requests
- for download URLs are pre-validated and signed by a minimal trust
- program. Download URLs for the model file and associated outputs
- are valid for 24 hours at a time. After expiration you can produce
- refreshed links from https://my.mintplexlabs.com using the same
- e-mail you used during checkout.
-
-
-
- 6. Payment Processing
-
-
- We use Stripe as our payment processor. Your email may be shared
- with Stripe for customer service and payment management purposes.
-
-
-
7. Data Sharing
-
- We do not sell or share your personal information with third
- parties except as necessary to provide our services, comply with
- legal obligations, or protect our rights.
-
-
-
8. Your Rights
-
- You have the right to access, correct, or delete your personal
- information. If you wish to exercise these rights, please contact
- us at{" "}
-
- team@mintplexlabs.com
-
- .
-
-
-
- 9. California Privacy Rights
-
-
- Under the California Consumer Privacy Act as amended by the
- California Privacy Rights Act (the "CCPA"), California residents
- have additional rights beyond what is set out in this privacy
- notice:
-
-
-
- Right to Know: You have the right to request
- information about the categories and specific pieces of personal
- information we have collected about you, as well as the
- categories of sources from which the information is collected,
- the purpose for collecting such information, and the categories
- of third parties with whom we share personal information.
-
-
- Right to Delete: You have the right to request
- the deletion of your personal information, subject to certain
- exceptions.
-
-
- Right to Correct: You have the right to request
- the correction of inaccurate personal information that we have
- about you.
-
-
- Right to Opt-Out: You have the right to opt-out
- of the sale of your personal information. Note, however, that we
- do not sell your personal information.
-
-
- Right to Non-Discrimination: You have the right
- not to receive discriminatory treatment for exercising any of
- your CCPA rights.
-
-
-
- Submitting a Request:
-
- You may submit a request to know, delete, or correct your personal
- information by contacting us at{" "}
-
- team@mintplexlabs.com
-
- . We will confirm your identity before processing your request and
- respond within 45 days. If more time is needed, we will inform you
- of the reason and extension period in writing. You may make a
- request for your information twice every 12 months. If you are
- making an erasure request, please include details of the
- information you would like erased.
-
-
- Please note that if you request that we remove your information,
- we may retain some of the information for specific reasons, such
- as to resolve disputes, troubleshoot problems, and as required by
- law. Some information may not be completely removed from our
- databases due to technical constraints and regular backups.
-
-
- We will not discriminate against you for exercising any of your
- CCPA rights.
-
-
-
10. Contact Us
-
- If you have any questions or concerns about this Privacy Policy,
- please contact us at{" "}
-
- team@mintplexlabs.com
-
- .
-
-
-
- 11. Changes to This Privacy Policy
-
-
- We may update this Privacy Policy from time to time. We will
- notify you of any changes by posting the new Privacy Policy on our
- website. You are advised to review this Privacy Policy
- periodically for any changes.
-
-
- By using our services, you agree to the terms of this Privacy
- Policy.
-
- Please accept the terms and conditions to continue with creation and
- ordering of a fine-tune model.
-
-
-
-
- Mintplex Labs Inc. Fine-Tuning Terms of Service
-
-
- Last Updated: July 15, 2024
-
-
-
- This Agreement is between Mintplex Labs Inc. ("Company") and the
- customer ("Customer") accessing or using the services provided by
- the Company. By signing up, accessing, or using the services,
- Customer indicates its acceptance of this Agreement and agrees to
- be bound by the terms and conditions outlined below.
-
-
-
- 1. Services Provided
-
-
- Mintplex Labs Inc. provides model fine-tuning services for
- customers. The deliverable for these services is a download link
- to the output ".GGUF" file that can be used by the Customer for
- Large-Language text inferencing.
-
-
-
2. Payment Terms
-
-
- One-Time Payment: A one-time payment is
- required before the execution of the training.
-
-
- Payment Due Date: Payment is due upon order
- placement.
-
-
- Refund Policy: Payments are refundable in the
- event of training failure or if the Company fails to deliver the
- complete model file to the Customer.
-
-
-
-
3. Order Form
-
-
- Service: Model fine-tuning
-
-
- Payment Amount: As specified in the order form
-
-
- Payment Due Date: Upon order placement
-
-
-
-
- 4. Customer Responsibilities
-
-
- The Customer must provide all necessary data and information
- required for model fine-tuning.
-
-
- The Customer must ensure timely payment as per the terms mentioned
- above.
-
-
- The Customer understands the data collected for tuning will be
- stored to a private cloud storage location temporarily while
- training is in progress.
-
-
- The Customer understands the data collected for tuning will be
- fully deleted once the order is completed or canceled by the
- Company.
-
-
- The Customer understands and has reviewed the Privacy Policy for
- Fine-Tuning by the Company.
-
-
-
5. Refund Policy
-
- Refunds will be processed in the event of training failure or if
- the complete model file is not delivered to the Customer. Refunds
- will be issued to the original payment method within 30 days of
- the refund request.
-
-
-
6. Governing Law
-
- This Agreement shall be governed by and construed in accordance
- with the laws of the State of California.
-
-
-
- 7. Dispute Resolution
-
-
- Any disputes arising out of or in connection with this Agreement
- shall be resolved in the state or federal courts located in
- California.
-
-
-
8. Notices
-
- All notices under this Agreement shall be in writing and shall be
- deemed given when delivered personally, sent by confirmed email,
- or sent by certified or registered mail, return receipt requested,
- and addressed to the respective parties as follows:
-
- For Customer: The main email address on Customer's account
-
-
-
9. Amendments
-
- The Company reserves the right to amend these terms at any time by
- providing notice to the Customer. The Customer's continued use of
- the services after such amendments will constitute acceptance of
- the amended terms.
-
-
-
10. Indemnity
-
- The Customer agrees to indemnify, defend, and hold harmless
- Mintplex Labs Inc., its affiliates, and their respective officers,
- directors, employees, agents, and representatives from and against
- any and all claims, liabilities, damages, losses, costs, expenses,
- fees (including reasonable attorneys' fees and court costs) that
- arise from or relate to: (a) the Customer's use of the services;
- (b) any violation of this Agreement by the Customer; (c) any
- breach of any representation, warranty, or covenant made by the
- Customer; or (d) the Customer's violation of any rights of another
- person or entity.
-